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Privacy Policy

eDecks.co.uk Privacy Statement

eDecks.co.uk respects your privacy and is committed to protecting it.

eDecks.co.uk provides this Privacy Statement to inform you of our privacy policy and practices.

We have structured our web sites so that, in general, you can visit eDecks.co.uk on the web without identifying yourself or revealing any personal information.

eDecks.co.uk uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with eDecks.co.uk.

We take seriously the trust you place in us; we will not sell, rent or lease your personally identifiable information to others.

What we collect

On our website, you can order products, make information requests and engage in e-mail correspondence.

The types of personal information you provide to us on these pages may include name, address, phone, email address, invoicing information, transaction, credit card information and contact details.

  • Name (including title)
  • Address
  • Phone number
  • Email address
  • The date and time you used our services
  • The pages you visited on our website and how long you visited us for
  • Your IP address
  • Your GPS location (where you have permitted access to this)
  • The internet browser and devices you are using
  • Details of any transactions between you and us
  • Voice recordings of calls you make to us
  • Any information within correspondence you send to us.
How we use it

eDecks.co.uk uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support and to update you on services and benefits.

Occasionally we may also use your information to contact you for market research regarding eDecks.co.uk products or services. We will give you the opportunity to opt-out of market research and customer surveys.

Credit card information is used only for payment processing only, and is not used for any other purposes. We do not store any credit card data on our systems.
Data collected online may also be combined with information you provide through other sources such as product registration, call centres or public events such as trade shows or seminars.
Anonymous (non-personal) data is aggregated for reporting about the eDecks.co.uk online web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share it with

eDecks.co.uk do not sell, rent, or lease your personally identifiable information to others. We do not share your personal information with any business partners or any unrelated third party company unless you give your permission in writing.

eDecks.co.uk contracts with third party service providers and suppliers to provide complete products, services and customer solutions described in “How we use it”. These suppliers and service providers act on behalf of eDecks.co.uk and are bound to the eDecks.co.uk Privacy Policy.

Suppliers and service providers are required to keep confidential the information received on behalf of eDecks.co.uk and may not use it for any purpose other than to carry out the services they are performing for eDecks.co.uk. These service providers may change or we may contract with additional service providers in order to provide new services.

eDecks.co.uk do not share personal information with any other third parties without your permission unless required to do so by law.

Security and Data Protection Act

eDecks.co.uk is committed to ensuring the security of your information.

To prevent unauthorised access or disclosure we maintain data accuracy and ensure the appropriate use of the information, eDecks.co.uk has in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.

We use SSL encryption when collecting or transferring sensitive data such as credit card information. Please click on the secure padlock logo when you are within the secure shopping section for validation.

Credit card numbers are only used for processing payment and are not used for other purposes. We do not store any card numbers and/or other card information on our systems. Our efforts to protect against credit card fraud help protect your financial data security. Official document available to view here https://ico.org.uk/ESDWebPages/Entry/ZB143655

Cookie Policy

Introduction
Thank you for visiting our website. This Cookie Policy is valid for edecks.co.uk and eroofs.co.uk. It explains how we use essential and third-party cookies on our website to ensure its basic functions and provide you with an optimal user experience. Our cookie consent manager appears upon accessing our website for the first time. When you choose your preferences, these are then stored in your browser cookies. To change these preferences, see “How can I manage my preferences and consent?” By choosing and accepting your consent preferences, you agree to the use of these cookies as described in this policy. Please read this policy carefully and contact us if you have any questions or concerns.
What are cookies?
Cookies are small pieces of information, normally just consisting of letters and numbers that are placed on your computer or mobile device when you visit a website. Cookies are widely used by websites across the world in order to make their websites or services work, or work more efficiently.
Essential Cookies
Essential cookies are necessary for the proper functioning of our website. These cookies enable basic functions such as adding products to the basket and providing product promotion awareness. They do not personally identify you or gather any personal information. Without these cookies, our website may not function as intended.
Consent
Upon your first visit to our website, you will be presented with a cookie notification overlay. From here, you can choose which cookie types you wish to accept or simply click Accept All.
We use 3 different types of cookies on our website. Necessary cookies are essential to the functionality of our website and cannot be turned off or rejected. Without these, you wouldn’t be able to add a product to the basket.
Marketing cookies help us to promote relevant (to the user) products across the website and via other channels if you opt in to them (email for example).
Analytics cookies help us to track user activity such as the number of users on the website per day.
Withdrawal of Consent
If you initially provide your consent to the use of essential cookies but later wish to withdraw it, you can delete these cookies from your device's browser settings. You can also withdraw consent for certain types of cookies (i.e. Marketing cookies) by using the consent manager. Please see “How can I manage my preferences and consent?”
Third-Party Cookies
We use third party cookies for marketing and analytics purposes. There are two types of third-party cookies, ‘Marketing’ type cookies and ‘Analytics’ type cookies.
Marketing cookies help us to promote relevant (to the user) products across the website and via other channels if you opt in to them (email for example).
Analytics cookies help us to track user activity such as the number of users on the website per day.
Within the consent manager, you can see all the individual cookies that are in use under each type. See “How can I manage my preferences and consent?” to open the consent manager.
Changes to this Policy
We reserve the right to modify this Cookie Policy at any time without prior notice. Any changes we make will be effective immediately upon posting on our website. Your continued use of our website after any modifications to this policy constitutes your acceptance of the revised policy. This policy was last updated in January 2026.
How can I manage my preferences and consent?
When you first visit our website, you will be presented with a ‘cookie notification overlay’ where you can: Accept all Cookies, or customise cookies by opening our cookies Consent preferences Centre. Here you can select certain categories of cookies only, or Accept All. In our Preference Centre you can also find out more about the specific cookies on our website within each category.

You can access the Preference Centre at any time where you can change your preferences by clicking 'Cookies Settings' below.

If you do remove the consent to a specific class of cookies, it would not delete the cookies from your device and only disable them. See the cookie settings within your browser to delete them completely.

Contact Us
If you have any questions or concerns regarding this Cookie Policy, please contact us by customercare@edecks.co.uk.

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